What is my offshore staff’s working hours?
Online marketing team members work from 3 p.m. - 12 a.m. PST. Customer service staff are more flexible and can work during the hours required by the client including US holidays.
What happens if my offshore employee doesn’t meet my expectations?
Sometimes an offshore employee doesn’t work out just like it can when you hire someone locally. When this happens, we will take care of all the legal paperwork for terminating an employee and find you a replacement.
Who manages my offshore staff?
You manage your staff’s day-to-day activities just as you would manage your team members in-house.
How do I pay my offshore staff?
You will receive a monthly invoice which is a flat-rate fee per employee that covers compensation, benefits, and management fee. We take care of your team’s payroll.